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System Upgrade

February 19-22, 2021

System Upgrade is Now Complete! Thank you for your patience. 
 

First Atlantic is excited to announce that we are enhancing our banking system, which includes: 

  • Opening and managing accounts
  • Originating and servicing loans
  • Processing deposits, withdrawals, and payments
  • Maintaining account holder information
  • Processing transactions
  • And more

 

Why the New Enhancement?

To improve our services, increase efficiency, and accommodate growth, we are upgrading our system. Our new system will allow us to offer you more capabilities, offerings, and enhance your experience with us.

In order to complete our system enhancement, most points of service will be unavailable from close of business on Friday, February 19th, 7:00 PM through Monday, February 22nd. These include:

  • All First Atlantic Branches
  • Online and Mobile Banking
  • Online Bill Pay
First Atlantic Upgrade Weekend Guide

Here's How You Can Prepare:

Our fundamental goal has been to minimize the impact on our members so we’ve worked diligently to make the transition as seamless as possible for you. While most of the process will take place behind the scenes, we encourage you to plan ahead and address any of your needs prior to our upgrade weekend to help avoid any major inconvenience.

Mark Your Calendar

Take note of when the upgrade is taking place:

Friday, February 19th at 7:00 PM through Monday, February 22nd

Plan Transactions

Visit a branch before February 19th for any special in-branch transactions, such as wires. Debit card issuance, including instant issue and ordering in a branch or by phone, as well as PIN changes, will be unavailable. 

Schedule Bills

Schedule a new Bill Pay payment in advance of February 19th. Any reoccurring external transfers created between February 1st and February 21st will not carry over with the upgrade. This does not apply to First Atlantic loan payments. 

Get Cash or Credit

Make a small withdrawal from one our ATMs to make sure you have some cash on hand. You can also apply for one of our credit cards.

Apply for a card

Download Checks

In advance of the upgrade, use online banking to download copies of any cleared checks you may need.

Stay Informed

Visit this page for the most updated information about this important new enhancement. You can also follow us on social media and join our email list.

Connect with us

Frequently Asked Questions