Account Login

Security Center

Let us help you keep your information safe and secure.

We’ve put together information about best practices, along with helpful tips and resources for how First Atlantic helps you prevent or navigate common scams. 

Best Practices

Here are some best practices for securely surfing online, including our website and our mobile app: 

Change your password often, don’t reuse them, and make them hard-to-guess passwords.

Make sure your passwords contain a minimum of 8 characters and include numbers, capitalization, and special characters (like #$%&!). Don’t use aspects of your identity, such as your birthday, social security number, or login ID. It is also best practice to use a different password on every website. 

Change your First Atlantic username or password by: 

Your log-in is for your eyes only.

Keep your log-in info ultra-private and don’t give it out to anyone. 

Stay notified with First Atlantic text alerts.

You can set up text alerts to keep updated when your balance reaches a particular amount, when there is an unexpected withdrawal, and more. First Atlantic does not charge for text alert service, but message or data rates may apply through your provider. 

Set-up text alerts:

  1. Log-in to your First Atlantic account on https://www.fafcu.com or the First Atlantic mobile app
  2. Choose the ‘Settings’ Icon
  3. Go to ‘My Settings
  4. Click ‘Edit’ under Security options
  5. Select your preferences 
Sign up for eStatements to save trees and be in-the-know.

You can help the planet and yourself by enrolling in First Atlantic eStatements. Your statements are kept safely online and kept out of the trash. 

Opt-in to e-statements by logging into your account online or in the app and following these steps: 

  1. Online Banking under Services, click Online Statements. Mobile App under More
  2. Read the disclosure. 
  3. Click to open the “Example Statement”. 
  4. Copy the code at the top and close the example statement. 
  5. Paste the confirmation code into the field on the Enrollment screen. 
  6. Click “I Agree”. 
  7. Select delivery option of eStatement or Paper for each account. 
  8. Confirm details and click "Enroll" on the last screen. 
  • Will First Atlantic ever contact me on an unsolicited basis and request account or personal information?

    No, First Atlantic will never contact you on an unsolicited basis and request personal or account information.

    • Never trust caller ID as caller ID may be modified to show First Atlantic’s name.
    • If you receive a call for mobile one-time passcode authorization that you did not request, do not respond to the text or call to validate the login.
    • Only call us via the phone numbers available on our website.
    • Do not respond to emails or text messages requesting personal information, such as Social Security numbers, credit/debit/ATM card numbers, and account numbers.  
    • Do not open attachments or click links received in emails or text messages from unfamiliar sources.
    • Do not share your credentials or provide one-time passcodes to anyone who is not authorized to have access to your account. We will never ask users to share their online banking credentials.
  • What should I do if I notice suspicious account activity or experience security-related events?

    Contact First Atlantic immediately if you notice any suspicious activity or experience security-related events. You can contact us via phone (732-380-3600 opt. 2) or visit one of our branches.

  • What should I do to protect myself when using online or mobile banking?

    • Password protect your computer or mobile device and/or your online or mobile banking application.
    • Download signed applications only from trusted sources.  
    • For mobile devices using the Android operating system, do not enable Android's "install from unknown sources" feature.  
    • Never store usernames and passwords on your computer or mobile device.  
    • Keep your computer or mobile device with you or in a secure place when not in use.  
    • If you receive text messages from First Atlantic, frequently delete them from your mobile device.  
    • Notify the credit union and carrier immediately if your mobile device is lost or stolen so that it can be deactivated.  
    • Do not modify your computer or mobile device as it may disable important security features.  
    • Install antivirus software.  
    • Check your account frequently and notify First Atlantic of any unauthorized transactions.  
    • Perform your own personal or business risk assessment to ensure that you are protecting yourself from any potential security-related events.