Different fraud tactics share the same goal: obtain your personal, confidential, and financial information for fraud. Fraudulent activity comes in many different forms ― from stealing your information ‘the old fashioned way’ from discarded mail; to emails asking you to verify personal information under the guise of a trusted source ― like your financial institution.
Please remember that we'll never initiate a call, email, or text asking you for:
- Your debit/credit card number, PIN, or CVV.
- Your member number, account number, full social security information, or any other security passcodes.
- Your online or mobile banking login information.
- Your passwords.
You should never share any of this information with anyone and remember that while our employees may contact you to verify suspicious debit or credit card transactions, they'll never ask you for the info listed above.
If you receive one of these calls or texts or you have supplied personal information via email, phone, social media, or other means to someone you suspect is scamming you, please contact us immediately at 732-380-3600 or by calling the number on the back of your card.
Your security is our top priority and we want to keep you informed on common scams and best practices.
Common Scams
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Identity Theft
Did you get a notice that says a company lost your personal information in a data breach? Did you lose your wallet? Or learn that an online account was hacked? Here are steps you can take to help protect yourself from identity theft.
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Spam & Phishing
Spam is unsolicited and unwanted junk email sent out in bulk to a wholesale recipient list. Typically, spam is sent for commercial purposes. However, spam email can also contain a malicious attempt to gain access to your computer, so email security becomes an important defense.
Phishing attacks are fraudulent communications that appear to come from a reputable source. The goal is to trick the recipient into giving away sensitive data or to install malware in the form of spyware on the victim's system.
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Debit & Credit Card Fraud
Card information is often stolen via phishing scams, where the victim is tricked into giving their card information to somebody impersonating an official entity via email or other means. It’s also frequently bought and sold on the dark web. Online retailers can have their data breached, which then leads to large amounts of customer information being stolen, including card numbers.
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ATM Fraud
Skimming occurs when devices illegally installed on ATMs, point-of-sale (POS) terminals, or fuel pumps capture data or record cardholders’ PINs. Criminals use the data to create fake debit or credit cards and then steal from victims’ accounts.
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